In its relentless pursuit of customer-obsession, Amazon has found a powerful ally in military veterans. Their unwavering dedication and strong sense of duty align perfectly with Amazon's customer-centric approach, where raising the bar in everything you do is paramount. Military veterans bring a unique blend of leadership, commitment, and passion to Amazon's ethos, embodying the very qualities that drive its success. From the warehouse floor to the corporate office, veterans are making their mark, leveraging their military experience to think big, act quickly, and raise the bar in everything they do.
Recognising the significance of supporting and empowering military veterans during their transition to the corporate world, the Warriors@Amazon employee-led affinity group acts as a platform for collaboration, networking, and providing support.
Amazon has also forged strategic partnerships with the offices of the Director General of Resettlement (DGR), the Indian Naval Placement Agency (INPA), the Indian Air Force Placement Agency (IAFPA), the Army Welfare Placement Organization (AWPO), and the Indian Coast Guard to ensure that those leaving military service are aware of the meaningful work opportunities at Amazon throughout the country. These collaborations allow Amazon to tap into the talent pool within the armed forces, expanding the company's engagement in hiring veterans with exceptional skills and expertise.
Read on to know how these military veterans raise the bar at Amazon through their remarkable contributions.
Vasundhara Nonare (Security and Loss Prevention Manager)
An Indian Coast Guard veteran who brings military precision and crisis management skills to the job
From commanding a hovercraft to navigating the world of e-commerce, Vasundhara's journey exemplifies the power of adaptable leadership. As one of India's first female hovercraft pilots, her career has been a tapestry of adventure and high-stakes challenges. Vasundhara's service in the Indian Coast Guard and her involvement in life-saving missions not only earned her accolades from the the then Defence Minister Nirmala Sitharaman but also instilled in her strong leadership qualities. These experiences forged her ability to adapt under pressure, remain resilient during crises, and lead with empathy—skills that now form the cornerstone of her leadership at Amazon. "Witnessing crises firsthand reinforced that true leadership is a delicate balance of decisiveness and empathy," Vasundhara reflects. "This is a principle I uphold daily with my team at Amazon."
Vasundhara joined Amazon in 2024. As a Security and Loss Prevention Manager at one of Amazon's fulfilment centre, she leverages her military experience to maintain key performance metrics through strategic thinking, quick decision-making, and a commitment to continuous improvement. However, working at Amazon has also broadened her perspective on leadership. "Amazon was a whole new world for me," she says. "In the military, leadership often meant command and precision. At Amazon, I've discovered that effective leadership is about empowering others, inspiring growth, and collaboratively setting high standards." Perhaps the most significant shift in her approach has been the emphasis on data-driven decision-making. She explains, "In the military, I relied heavily on experience and gut instincts to make quick decisions in high-pressure situations. But at Amazon, I've discovered that every decision is more powerful when backed by data." This fusion of military precision with data-driven insights and collaborative leadership has not only facilitated Vasundhara's transition to the corporate world but has also enriched Amazon's diverse leadership landscape.
Vibhuti Mangal (Manager - IT Support, Operations Tech Solutions Delivery)
Squadron leader (Retd.) brings an air warrior's precision to operational tech at Amazon
Squadron leader Vibhuti Mangal (Retd.) was commissioned by the President of India in year 2012. Commanding many troops in the Indian Air Force over her 10 years’ service, she specialised in Helicopters and was an expert in Rescue, Reconnaissance and Helicopter launch missions. She is the first woman officer to be trained as a part of C.A.T. (Combat Assault Team) and has participated in International War Exercises and launched many successful rescue missions for the Government of India.
Joining Amazon in 2022 as a Global IT Manager, she is a part of team that provides 24*7 support to Amazon Shopping Lockers globally. The military veteran and mother, wears multiple hats as a volunteer and successfully applying for Employee Champion Grants (an Amazon initiative that enables employees to request a one-time corporate grant for nonprofit organizations, they seek to support) in 2023 and 2024. The Grant helped in upskilling villagers in the remote Naina Devi Reserve in Uttarakhand and enhance educational facilities for students in Jaipur, Rajasthan.
Her strong sense of ownership from military experience now extends to her role at Amazon as a Manager – IT Support for Operations. For instance, Vibhuti mentors other women Amazonians on work-life harmony. Additionally, as an ally for Persons With Disabilities (PWD), Vibhuti voluntarily learnt Indian Sign Language to better communicate with PWD colleagues. These projects have helped her become more empathetic and better at stakeholder management.
Victor Jaice (Manager - Global Security Operations Center)
From combating piracy in the Gulf of Aden to global security operations at Amazon
Lt. Cdr. Victor Jaice (Retd) was always passionate about serving the nation. This led him to join the Indian Navy in 2008. His tenure was marked by moments of pride and recognition—Videsh Seva Medal in 2010 and 2011 for his role in anti-piracy operations in the Gulf of Aden, 9-year service medal in 2017 for commitment and dedication in the Navy, and Best Department title award to his Gunnery team in 2011 for their unity and excellence. He says, “This journey has not only shaped my professional life but transformed me as a person—teaching me the power of resilience, the strength of teamwork, and the impact of selfless dedication.”
The naval experience honed his ability to lead teams, prepare future leaders, make decisions under pressure, and stay focused on delivering meaningful impact—qualities he now brings to his role at Amazon as a Manager with the Global Security Operations Center (GSOC) team. His military skills deeply resonate with Amazon’s Leadership Principles of ‘Insist on Higher Standard’ and Deliver Result. “At Amazon, I’m driven by a commitment to making meaningful impact—leveraging my diverse experiences to foster collaboration, drive results, and contribute to the company’s mission of Earth’s Most Customer Centric and bringing smiles to our customers. This opportunity is more than a new role; it’s a chance to grow, lead with purpose, and help shape Amazon’s vision for the future,” adds Victor.
