The festive season is almost upon us and Amazon India has created more than 110,000 seasonal job opportunities across its operations network to meet the heightened customer demand during this period. These opportunities include direct and indirect jobs in cities such as Mumbai, Delhi, Pune, Bengaluru, Hyderabad, Kolkata, Lucknow, and Chennai, among others. Amazon India has hired thousands of women associates and close to 1,900 associates with disabilities to strengthen its fulfillment and logistics capabilities.
Sharing his thoughts on the announcement, Dr Mansukh Mandaviya, Union Minister of Labour & Employment and Youth Affairs & Sports, said, “Amazon's commitment to create over 1 lakh seasonal employment opportunities across India is a commendable step towards bolstering the nation's workforce during the festive period.
It is encouraging to see the company hiring a significant number of women and persons with disabilities for these roles while prioritizing the well-being of its associates through initiatives focused on their safety, healthcare, and educational support. We commend such efforts by Amazon and other corporates to generate inclusive employment opportunities while upholding worker welfare.
"We are committed to providing customers across every serviceable pin-code in India with fast and reliable deliveries this festive season. To meet this goal, we have hired over 1.1 lakh additional people to strengthen our fulfillment and logistics network and ensure we can handle the increased demand seamlessly. A number of these associates continue to work with Amazon even after the festive season and many others return year after year to work with Amazon,” says Abhinav Singh, VP - Operations, Amazon India.
Neha Devi, a recent seasonal hire, has welcomed the opportunity of working for Amazon this festive season. “I feel fortunate to be part of Amazon's mission to provide fast and reliable services to the customers. The supportive work environment and the emphasis on health and safety make it a great place to work. I'm proud to contribute to a company that values its employees and offers opportunities for personal and professional growth," she says.
Amazon’s nationwide network: 43M cubic ft of storage, about 2,000 delivery stations
Over the years, Amazon India has built a strong fulfillment and delivery network and established significant partnerships. The company has fulfillment centres spread across 15 states, offering 43 million cubic feet of storage space for seller inventory. This benefits over 1.4 million sellers in the country. Amazon India also has sortation centres in 19 states, along with a network of close to 2,000 Amazon-operated and partner delivery stations. Additionally, it has 28,000 'I Have Space' partners and thousands of Amazon Flex partners, who are ready to deliver smiles to customers across the country. This is further strengthened by Amazon’s symbiotic public and private partnerships.
How Amazon supports its associates’ wellbeing
Our focus remains on ensuring the safety and wellbeing of all our associates, whether they are working in our buildings or out making deliveries to customers. We strive to create a safe, equitable and empowering environment with social security and financial wellbeing benefits.
As part of its commitment to support its associates, Amazon India has implemented a range of initiatives focused on associate wellbeing, including the recently launched Project Ashray, which offers dedicated resting points for delivery associates across Delhi NCR, Mumbai, and Bengaluru. There is also the Sushruta Program which offers comprehensive healthcare support to truck drivers through early detection, diagnosis, and health camps across key regions. The Pratidhi Scholarship Program which provides scholarships to associates' children for quality education.
More benefits available for Amazon associates
1. Industry leading infrastructure and amenities
Designed to ensure a safe and comfortable working environment for the employees and associates, all Amazon FCs provide access to safe drinking water, clean washrooms, and cafeteria facilities. The cafeterias are air-conditioned with adequate number of seating spaces, and have amenities such as tea/coffee/snack vending machines, microwaves, and so on.
2. Onsite medical facilities
Our on-site first-aid (AMCARE) facilities are available to anyone needing immediate first-aid attention or rest. Any employee or associate who isn’t feeling well has access to a bed or a resting space, oral hydration, heating pads, as well as assistance from a qualified nurse available at the building. If an employee or associate isn’t feeling better after visiting the AMCARE facility, they’re referred to a nearby hospital or sent to their home in a company provided facility.
3. Safety during weather-related disruptions
We leverage an Amazon-developed forecasting tool to provide alerts when increasing levels of heat or severe weather events are expected. Once a severe weather alert is flagged, activities and a timeline to act are prepared. For instance, if increasing heat or humidity inside buildings is found, teams act to provide comfortable working conditions, including temporarily suspending work. All employees, associates and partners receive training on the signs and symptoms of heat-related illness, environmental and personal risk factors, hydration guidance, and other tips from public health and medical professionals.
4. Financial wellbeing
Amazon has been proactively working on initiatives that upskill associates by addressing knowledge gaps that may exist around basic financial wellbeing topics and government support programs. The financial well-being programs are rolled out through a mix of online education program for awareness building and physical financial wellbeing camps (called Samriddhi camps). Since February 2023, through the ‘Samridhi’ camps, we drove enrollments to two key government programs—E-Shram (Pradhan Mantri Suraksha Bima Yojana) and Health ID (Pradhan Mantri Jan Aarogya Yojana). In partnership with government affiliated Common Service Centers (CSCs), we have set up enrollment booths in 200+ buildings across Amazon's operations network in India, benefitting 25,000+ associates.
5. Working 5 days a week
Associates working in our buildings get 2 off-days every week. Additionally, all associates are entitled to mandatory holidays/optional holidays /annual leaves/sick leaves/casual leaves, as per the state’s shops and commercial establishment rules.
6. Social security benefit
All associates working at our buildings are entitled to provident fund (PF), Employees State Insurance Corporation (ESIC) and Gratuity benefits, in accordance with applicable laws.
7. Insurance protection against accidents and injury
Over and above the minimum statutory requirement of ESIC, all associates at our FCs are covered under Group Mediclaim Insurance, Group Personal Accident Insurance and Group Term Insurance.
8. Inclusive workplace
We provide industry-leading facilities and working conditions to ensure that all associates have a positive experience at our buildings. Amazon recently received a National Award— ‘Divangjano ke Liye Sarvashrestha Niyokta (Best Employer for People with Disabilities)’—from the Honourable President of India in December 2023, for our inclusive hiring practices.
