Amazon Pay has partnered with Delhi Metro Rail Corporation (DMRC) to enable commuters to book and generate digital QR tickets online. This partnership eliminates the need for a physical token that takes an average of 15 minutes to generate and can often be misplaced during commute. The goal is to provide commuters with a digital solution that helps bring down the need for hard cash and small change, ultimately reducing long token queues.
More than 7 million commuters use the Delhi metro every day. Currently around 40% of DMRC commuters use tokens for their travel, while the remaining 60% use smart cards.
We are thrilled to introduce Metro QR ticketing on Amazon Pay, which will significantly transform the daily commute for millions of metro users. This innovative solution offers quick, contactless transactions and eliminates the need for tokens and exact change, providing a seamless and convenient experience.
“By launching first with the Delhi Metro, we aim to support a large number of passengers in transitioning to this convenient system. We will continue to provide such trusted, convenient & rewarding solutions and further catalyze the digital payments revolution in India,” says Aggarwal.
"By integrating Metro QR ticketing with Amazon Pay, we aim to reach a wider audience with our contactless payment options, eliminating the need for physical tokens or cash transactions. This innovative approach not only offers convenience but also contributes to our sustainability efforts by reducing paper waste. We are confident this partnership will help move every Delhi Metro commuter from physical token to Digital QR tickets, making everyday journeys more efficient and enjoyable," says Vikas Kumar, Managing Director, DMRC.
How to book metro tickets on Amazon Pay
- Customers in Delhi can go to the Amazon Pay homepage on your Amazon.in shopping app or Amazon.in web browser and scroll down to find and click on the Daily Transit tab. Select the Metro relevant to your city.
- Click on the Metro QR Ticket and select the “From” and “To” stations from the list. Select the number of passengers. You can book a maximum of 6 tickets.
- Next, select either single or return journey from the options provided and click on Pay Now.
- Upon confirmation, you will get a QR ticket that can be scanned at the Automatic Fare Collection (AFC) gates to enter from the source station. Scan the same QR code to exit from the destination station. After every scan, an immediate notification is sent to the customer’s registered mobile number to help keep track of transactions.
What happens if I accidentally delete the Amazon app or lose my phone?
If you accidentally delete the app, you can re-download it from the app store, log in to your account, and your purchased tickets will be restored. In case of a lost phone, you can log in to your Amazon account from another device and access your tickets. The ticket is also shared on your email and WhatsApp account once they are generated.
What are additional benefits of QR ticketing?
There are many benefits of QR ticketing for customers. Here are a few:
- Better security: With its secure encryption and authentication measures, QR tickets can reduce the risk of fraud or unauthorised ticket usage.
- Real-time updates: With QR tickets, customers receive real-time updates and notifications about their ticket status, validity, and recharge options. It helps them plan their journeys more efficiently.
- Quicker and seamless experience: Given that it takes just 15 seconds to travel with a QR coded metro ticket, commute time becomes less, hassle-free and seamless.
- Rake in the rewards: Booking metro tickets online with Amazon Pay helps you get companion discounts and also free tickets on bulk purchase.
Amazon Pay: your one-stop partner for all payments
Since its launch in 2019, Amazon Pay has been building digital payments for its customers in India by making every day small payments easy, secure, and fast. Widely accepted by merchants such as Amazon, Swiggy, Ola, Uber, BookMyShow, Zepto, and several others, Amazon Pay is your one-stop solution for all payment needs, including utility bills. Amazon continues to extend the convenience of Amazon Pay by making it possible for millions of cash customers to start making digital transactions and support the government’s vision of encouraging electronic payment for a cashless society. Amazon Pay offers a smoother customer experience when it comes to online payments with the benefit of ‘one-click’ payments. Its cash-load feature also solves the pain point of tendering the exact amount of cash during delivery.
