'How to use Amazon Pay Balance?’ We answer the web’s most searched questions

Ever found yourself scrambling to complete a payment before the checkout timer runs out? Switching between apps, juggling cards, and trying to remember PINs can turn a simple transaction into a hassle.

Amazon Pay Balance is an all-in-one digital payment solution using which you can make online transactions on merchants, including Amazon.in, and other partner websites and apps. Amazon Pay Wallet stores all the Balance that you add yourself to Amazon Pay Balance, where as Gifts and Credits stores your Gift Card Balance and any cashbacks or refunds that are issued to you. You can always get a breakdown from your Amazon Pay transactions statement.

Amazon Pay Balance enhances your payment experience with seamless transactions across 10,000+ apps and websites, including Uber, Swiggy, and BookMyShow. It offers special rewards in the form of cashback and coupons, and Prime members can enjoy 5% back (4% Uber Credits + 1% Amazon Pay cash back) on Uber rides with Amazon Pay Balance. Plus, by opting for digital transactions, you contribute to a greener planet. Whether you are shopping, paying bills, or booking cabs, Amazon Pay Balance makes payments effortless and rewarding.

1. No more worries about payments getting stuck if the receiver is having issues, Amazon Pay Balance has a 99% success rate with near zero payment failures and instant refunds.
2. With Amazon Pay Balance, you can make fast and seamless payments for shopping, bill payments, and more, on 10,000+ apps without breaking a sweat.
3. Amazon Pay Balance ensures that your transactions are not just convenient but also secure.

Here’s your quick guide to Amazon Pay Balance—your one-and-done digital wallet

Amazon Pay Balance is a seamless digital payment wallet for all your shopping, bill payments, recharges and more.

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Adding money to your Amazon Pay Balance is simple and convenient. You can load funds via Amazon Pay UPI, debit cards issued in India, credit cards, or net banking. Just head to the Amazon app, click on Amazon Pay from the top menu, and select Add Money. Enter the desired amount, choose your preferred payment method, and complete the transaction. Typically, a top up gets credited instantly, however in some cases it can extend up to 15 minutes.

Yes, Amazon Pay Balance allows you to pay for electricity, water, gas, mobile, credit card and other bills directly from the Amazon app. Scroll to Pay Bills category in Amazon Pay, select the type of bill you want to pay, and use Amazon Pay Balance as the payment method.

Ordering on Amazon.in with your Amazon Pay Balance is seamless. Select the items you want to buy and add them to your cart. At checkout, choose Amazon Pay Balance as your payment option. If you have sufficient balance, your payment will be processed instantly. This method is especially helpful for quick and hassle-free transactions. If you do not have sufficient balance for the transaction, you can Add money to your Amazon Pay Balance (using UPI/credit/debit card) and complete the transaction.

Yes, Amazon Pay Balance is accepted across 10,000+ third-party apps and websites, including popular platforms like Swiggy, Uber, and BookMyShow. Simply choose Amazon Pay as the payment method at checkout, login using your Amazon credentials, and complete your transaction. It’s a versatile option for everyday expenses like food delivery, cab rides, and more.

Yes, you can easily book train tickets using your Amazon Pay Balance through the Amazon.in app. Go to Trains icon under Amazon Pay, and follow the on-screen instructions to complete your booking. At checkout, choose Amazon Pay Balance as your payment option. It’s a convenient way to handle your travel plans.

Yes, a full KYC Prepaid Payment Instrument (PPI) user can use Amazon Pay Wallet UPI ID for sending money to another Amazon Pay Wallet (PPI) holder or to a bank account. Select the Send Money icon on the Amazon Pay dashboard. You can choose to send money to a recipient via the following methods: send to a contact, send to a UPI ID (linked to a bank account/wallet), send to a bank account, recently transacted. Verify the name of the payee, enter the amount and complete the transaction.

Amazon Pay Balance prioritises security for all transactions. It follows robust security standards like PCI DSS (Payment Card Industry Data Security Standard) to safeguard your financial details. Additionally, Amazon does not share your personal financial information with third parties without your permission. Every transaction is encrypted, ensuring that your data remains safe and private.

Yes, as a full KYC customer, if you register for Amazon Pay Balance UPI handle, you will be able to transfer to any bank account via UPI. Simply follow the steps above (listed in FAQ 6) to transfer Amazon Pay Balance to bank account.

Yes, you can use Amazon Pay Balance for the ‘Scan and Pay’ feature. Open the Amazon app, go to Amazon Pay dashboard from the menu, and select ‘Scan & Pay’. Scan the QR code of the merchant and use your balance to make instant payments. However, you need to complete full KYC and register UPI ID for Amazon Pay Wallet to access this feature.

Checking your Amazon Pay Balance is straightforward. Open the Amazon app, go to Amazon Pay, and your balance will be displayed at the top of the screen. For a detailed breakdown, you can get the full statement here.